The Network
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Plexcom’s broadband Network is designed to offer the highest speed data, the highest quality voice calls, and the upmost reliability. Plexcom uses proven cutting edge technologies to deliver reliable and secure broadband service to your business. Plexcom is avid about providing outstanding service and personalized support and we back it up with an industry leading SLA's (service level agreements). Plexcom’s technical support staff monitors the network 24x365 and stands ready to serve our customers.
Our network is purpose-built for redundancy, which maximizes reliability. Through the use of protected, diverse routes and a geographically distributed architecture, We have ensured that all network traffic can be assumed at any time under any conditions. Our redundancy strategy is supported by deploying all software and hardware equipment in paired, redundant configurations such that load-sharing and fail-over mechanisms are in place.
DSL & T1 Service
Plexcom’s nationwide, broadband network covers over 200 cities across the U.S. Our state of the art broadband network allows us to offer customers the highest reliability and data speeds at cost-effective prices.
How the Plexcom network brings your business superior performance and reliability:
- Broadband for business—Our advanced network design creates priority paths for voice over IP to help ensure seamless traffic for both.
- Managed for optimization— Plexcom integrates your phone system with a managed broadband connection that is optimized for voice; Plexcom manages the quality of service, to help ensure voice traffic gets the highest priority.
- Industry-standard technology—The latest technologies from industry-leading companies such as Cisco Systems help to achieve the network’s fast Internet access speeds and maximum availability of services.
- Personal Support—Nationwide technical teams back up the Plexcom network infrastructure with a decade of experience leading the industry in broadband connectivity; network management centers monitor traffic and maintain performance 24x7x365.
VoIP Network
Plexcoms’ network features world-class engineering and a Super-POP architecture which minimizes use of the public Internet and places your VoIP calls just one hop away form most major internet backbone carriers. The Super-POPs, located in Las Vegas, Chicago, Atlanta and New York, are interconnected with high-capacity fiber links, creating a redundant VoIP Backbone that provides absolute best-case performance and economics for the movement of VoIP calls across the United States.
Moreover, our architecture and network strategy virtually eliminates packet loss, jitter and latency across the continent and to the PSTN, translating into higher quality calls and more satisfied customers. This allows us to offer customers high quality VoIP calling on other broadband networks as well as our own nationwide Voice Optimized broadband network, thus eliminating a majority of the latency and jitter associated with moving IP traffic across the public Internet. This ensures higher quality VoIP calls.

Fixed-Wireless Network
Plexcom's Fixed-Wireless Broaband Network allows for faster deployment, usually within 72 hours, more flexibility, scalability and true redundancy for about 30% less than traditional broadband services. Plexcom's Fixed-Wireless Netwok allows for traffic shaping and allows us to prioritize VoIP and Video services on the network. Customers can have multiple service flows per location allowing for simple and seamless prioritization of critical VoIP, Video and Data traffic across the Plexcom Fixed-Wireless Network.
Unlike Wi-Fi it is not a broadcast technology that would allow for unauthorized snooping. The use of directional antennas and customer premise equipment (CPE) addressing ensures that the wireless signal is only received by the intended location. Plexcom’s wireless traffic is encrypted and scrambled over the air utilizing proprietary encryptions schemes embedded in the radios.
Fixed-Wireless is the next evolution in broaband connectivity and is available from Plexcom in Birmingham, AL.
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